About MJ Beds
MJ Beds has been manufacturing bases and mattresses in our modern high capacity factory since 1997 and our focus is on craftsmanship, cutting-edge design and superlative materials serving our re-selling distribution channels in KZN.
Our business model is based on our sincere commitment, dedication and hard work that satisfies our customers with high quality products and service.
We have a qualified team to handle each and every stage in the production process to make our beds and service stand out in the market place. There is no compromise in our quality, pricing, timely delivery and after-market service – and that is why our valued customers keep on coming back!
Our products encompass all standard and non-standard bed sizes with a variety of product models to suit most customer requirements. Wherever required, we will work closely with our clients to provide a unique and exclusive model to fit market requirements.
We also cater to the hospitality and interior decorating trade, providing a range of beds in suitable sizes and configurations to meet all the comfort required by discerning clients.
Management and Staff
MJ Beds (Pty) Ltd is fully owner managed providing its customers with simplified and dedicated access to all aspects of business needs and relationships where required. These needs include inter alia quality, delivery, service, marketing and accounts management.
Smooth operation of the factory is further supported by two floor managers and a customer interface/accounts manager boasting a combined 40 years experience in MJ Beds.
Factory staff average 12 although these numbers are supplemented by additional workers in times of higher productivity.
Timna – Dedicated customer liaison and our face in the field
Our bases are robustly engineered from kiln-dried timbers and are built in-factory by our specialised team. We offer choice of legs and side border fabric. Border fabrics are offered in jacquard, knit, linen or suede fabrics that obviates the need for a base frill and resists scuff marks and dirt.
Four or six legs, base heights ranging from 20cm to 38cm depending on model and customer specification.
Our sprung or foam mattresses are crafted using modern techniques and materials by our skilled teams. We use internationally recognized spring systems with innovative foam and spring combinations (such as latex or memory foam and pocket zone springs) that provide a dynamic response to natural body movement and reacts intelligently to individual body contours.
With over twenty five standard models to chose from, we are able to provide an appropriate bed for our clients needs, be it to fill a dormitory or to grace the bedroom of the most discerning customer. We are of course receptive to the individual needs of our clients and that has led to the development of exclusive and innovative lines of beds to satisfy their specific market demands.
Ranges include standard, Euro top, pillow top, no turn, all with varying specifications of foam laminated cores, foam sheets, springs and fabric to suit all markets and customer requirements.
With respect to manufacturing inputs and outputs, our choice of suppliers is driven by the primary consideration of quality, consistency of supply and service. Our materials and services therefore represent some of the most respected and well known suppliers in the industry, with SABS and global standards of quality and product.
Our Customers and Branding
MJ Beds currently supplies the independent furniture and or bedding stores within KwaZulu-Natal. Some of our customers have four or more branches and are well represented across low to high LSM groupings.
We also supply indirectly or directly to the hospitality trade depending on location.
We will happily provide references from our customers where there is no direct conflict of trade.
Whilst we have a number of different brand names, we are focused on reducing these brands to the two main product ranges for which we own trademarks, i.e. the Etosha and Serengeti ranges. The Etosha range will comprise of lower to medium end models and the Serengeti range will comprise of medium to upper end models.
In addition, many of our customers have their own labels, either co-branded with MJ Beds or Unique to them, particularly for their exclusive designs.
Our fabrics are carefully selected to offer best in market product range and purpose. Offering jacquard and knits, all are sourced from reputable and leading suppliers to the SA market with the majority of our supplies originating in Belgium.
Speciality fabrics include flame retardant or bio-guard treatments and bamboo fibres with natural coolness and freshness.
Many of our beds have interchangeable fabric colours and properties to allow maximum flexibility of choice.
Our Peace of Mind Offers
Guarantee and Service Warranty
Thank you for choosing this fine product. The bed you have purchased is produced with high quality materials and according to rigid quality control specifications.
For your assurance and peace of mind, two levels of cover are offered. Firstly, a free Guarantee Repair or Replacement period covering manufacturing, workmanship and material defects and secondly, a Factory Service Warranty that operates on a pro-rata charge basis.
Our products have different guarantee and warranty periods so you will need to check the actual period of the specific product or products you purchased with your sales consultant.
Guaranteed Repair or Replacement period
This is a full factory guarantee against faulty materials and faulty workmanship for all products sold with the factory’s normal trading radius. If we are satisfied that the materials and or workmanship is faulty, we will repair or replace the product. This guarantee does not extend to normal wear and tear or damage caused by abuse, misuse or negligence.
The cost of repair or replacement will be borne by the customer on a pro-rata basis for the remainder of the Service Warranty. The calculation of your charge for repair is as follows: Divide your dealer’s current retail price of the product by the total Service Warranty period. Then multiply by the number of years since the date you purchased the product. Finally add transport costs.
e.g. Current retail price R 3500 divided by Service Warranty period 15 years = R 234
R 234 multiplied by the number of years since purchase date (e.g. 4 years) = R 936.
Transport costs must then be added to R 936 to get to the total cost of repair.
Due to technologically advanced foams and fibres used in today’s mattresses you may notice comfort or body impressions on the mattress surface. Industry standard of body impressions up to 4cm are perfectly normal in a mattress and should not be confused with sagging, sinking or collapsing. Please check with your retailer that the mass of the users do not exceed manufacturer’s maximum weight recommendations.
To equalize these impressions the mattress should be rotated and flipped once every two weeks for three months and thereafter once a month for the lifetime of the mattress according to the diagram below. If your product is a non-turn mattress then you will only rotate the mattress.
- Pilling or balling of fluff on knitted fabrics is a natural occurrence due to friction and is not a defect or weakness of the fabric itself;
- Body impressions up to 4cms that occur as a normal softening of the mattress;
- Damage through exceeding the recommended body weight limits for that product;
- Spring system noise when sitting on or rising from the edge or side of the mattress;pecific Exclusions – the following conditions are specifically excluded from the factory Guarantee and or warranty as applicable;
- Damage to fabric through application of cleaning or other fluids;
- Compression of the mattress through constantly sitting on the surface of the product – mattresses are designed to be slept on and support full body mass;
- Marked, dirty, stained, iron marks, burnt, unsanitary or with signs of infestation;
- General wear and tear such as loose stitches or threads;
- Bending, stepping or jumping on your mattress or base.
- It is a condition of this Guarantee and Service Warranty that a copy of the original purchase invoice be provided prior to any claim and that the original label on the product is intact;
- The decision to repair or replace will be at our sole discretion.
- We reserve the right to substitute materials or models of comparable quality and do not guarantee that replacement fabric or stitching will match that of the original;
- We reserve the right to charge an assessment fee for all guarantee claims that are subject to the Specific Exclusions indicated on this card.
“The amount of sleep required by the average person is five minutes more”